FAQ

Everything you need to know

From your first lesson to test day. We've answered the questions that matter.

Getting started

Everything you need before your first lesson.

What do I need to start?

A valid learner permit and a completed theory test. That's it. You're ready.

How do I book my first lesson?

Download the app, browse instructors, pick one you like, and book a time that works. Simple as that.

How soon can I start?

As soon as you create an account. No waiting lists. No paperwork. Book today, drive tomorrow.

Booking and lessons

How lessons work and what to expect.

Can I choose my instructor?

Yes. Browse profiles, check ratings, read reviews. You pick who teaches you. Your choice, your pace.

What happens in my first lesson?

You'll get comfortable in the car and start building confidence. Your instructor will meet you where you are and take it from there.

Where do lessons take place?

Usually door-to-door in your local area. Your instructor knows the roads and will pick routes that suit your level.

Pricing and payments

Clear costs. No hidden fees. No surprises.

How much do lessons cost?

Prices vary by location and package. Check out our pricing page here.

Do I need to pay before downloading?

No. The app is free. You only pay when you book a lesson. Download, browse, decide.

How do I pay?

All payments are secure in the app. No cash. No calls. No awkward conversations. Just straightforward, transparent pricing.

EDT

What you need to know about mandatory lessons and tracking.

Do I need to complete EDT?

Yes. All learners must complete 12 EDT lessons before taking their test, it's a legal requirement in Ireland. If you hold a licence from certain countries, you may qualify for reduced EDT, bringing the requirement down to 6 lessons.

Can I track my progress?

Yes. Everything is tracked in the app. You'll see your lessons, hours completed, and how close you are to test-ready. No guessing.

What counts as EDT?

Any lesson with an approved instructor counts. Your instructor will confirm this when you book. The app keeps a full record.

Can I do EDT with different instructors?

Yes. You can switch instructors whenever you want. Each lesson counts toward your 12, regardless of who teaches it.

How long does EDT take?

That depends on you. Some learners finish in a few weeks. Others take longer. Book at your own pace and build confidence as you go.

Support

How to manage your lessons and get help when you need it.

Can I reschedule a lesson?

Yes. You can reschedule up to 24 hours before your lesson. Just open the app and pick a new time. Your instructor will see it straight away.

What if I need to cancel?

You can cancel anytime through the app. Cancel with less than 24 hours' notice and you may lose your payment. Plan ahead when you can.

What if I need help?

Support is available in the app whenever you need it. Message us directly and we'll sort it. No waiting on hold. No emails that disappear.

What if my instructor doesn't show?

It happens rarely, but if it does, contact us immediately through the app. We'll reschedule you with another instructor at no cost.

Can I get a refund?

If a lesson is cancelled by your instructor or us, you get a full refund. Check the app for our full cancellation policy.

Start driving today!

No calls, no waiting lists. Just pick your instructor, choose a slot, and you're good to go. It's that simple.

Flexidrive app on smartphone